print | Professional development | Hardware interfacing | User interaction | Organisational processes | Infrastructure | Software
The organisational processes architectural layer concerns facilitating organisational processes by way of ICT systems. Here, it concerns the functionality of the system as a whole (automated and non-automated parts) as seen from the context of the organisational goals to be realised.
Analysis of a certain organisational process, organisation, data stream, data need and process control at an operational level.
Analysis of bottlenecks and cause-effect relationships from the perspective of the information provision.
Provide advice on improvements for a single organisational process in the area of organisation (structure), processes and information provision, while respecting the ICT options.
Design a particular organisation process, particular data stream organisation component and/or apart of the information provision.
Describe and compile work instructions, function and role descriptions and procedures for an (adapted) process.
Test the connection of the organisation processes to the supplied information provision.
Draft a simple implementation plan.
Carry out maintenance activities on the process documentation ( for example, business rules, principles and process models).
Describe the change needs of a particular sub-process.
Analysis of several operational and tactical organisational processes and the quality of the current ICT provision.
Analysis of the correlation of the bottlenecks and cause-effect relationships.
Record the ICT requirements from the perspective of the needs of the relevant stakeholders.
Analysis of available ICT options in the field.
Provide advice on solutions for bottlenecks in the area of organisation structure (and roles), (organisation)process structure, cohesion and information provision.
Provide advice on new ICT possibilities, including package selection and advice.
Design related organisation processes: a data structure (model) process management of organisation processes, the functional organisation structure and/or the information provision, while taking security and privacy legislation into account.
Design the layout of a standard application.
Design the interfaces for an application in the application landscape (mapping).
Realise the implementation and acceptance of procedures in correlation with new or adapted information provision and control.
Educate and train end users in the renewed processes and use of a new ICT.
Build and validate a Proof of Concept.
Structure a standard application (for example, CRM, ERP, BI).
Structure, maintain and actualise functional control processes.
Identify and inventory the change needs of several operational and tactical organisation processes.
Analysis of the consequences of a (strategic) change of direction on organisational processes and their information provision.
Analysis (quantitative and/or qualitative) of the current and future situation in the area of, for example, policy, strategy, alignment and architecture, while applying the most commonly used methods.
Analysis of the current acceptance of new technologies and possible resistance.
Analysis of structured and unstructured internal and external data.
Provide advice on the internal and external coordination between business and ICT (alignment and governance) while taking into account the goals of the organisation (including mission, visions, strategy and KPIs).
Provide advice on a professional change approach for the implementation of new ICT possibilities.
Provide advice on solutions for structured an unstructured data.
Design the architecture of organisation processes and control models, including related control, information provision and change process.
Design a professional change approach with related interventions.
Design solutions for structured and unstructured data.
Realise the implementation and acceptance of adapted organisation processes as based on an implementation plan.
Arrange solutions for structured and unstructured data.
Guide and actualise principles, business rules and models of process architecture.
Proactively identify the change needs in all organisation processes and commence with related change processes.