HBO-i Domain description 2018 (KPI)

print | Professional development | Hardware interfacing | User interaction | Organisational processes | Infrastructure | Software

Infrastructure

The architectural layer infrastructure concerns all of the ICT-systems with which organisation processes can be facilitated. Here, it concerns the making available and keeping available and configuring of the traditional hardware infrastructure, and certainly also the software infrastructure.

Analysis
Level 1

Analysis of a local/small infrastructure according to a standard method and based on given (non)functional requirements.

Advise
Level 1

Give recommendations about the set-up of, or adjustments to be made to, a local/small infrastructure.

Design
Level 1

Compile specifications for a local/small infrastructure according to a standard method.

Realisation
Level 1

Organise, test and make available of a local/small infrastructure.

Manage&Control
Level 1

Compile and document standard management processes and work procedures including system and network configuration for the benefit of the management of a local/small infrastructure.

Level 2

Analysis of the quality of a medium-sized infrastructure and the services present on it based on accessible methods and standards.

Analysing infrastructure-related incidents, problems and security threats.

Level 2

Provide advice about the arrangement and management of an infrastructure with supported choices for (non)functional requirements, and for available technology, management models and management methods.

Propose methods that improve the information protection of an infrastructure of an SME.

Level 2

Describe support processes and agree on service level agreements.

Automate the management and the roll-out of an infrastructure in a medium-sized environment.

Compiling a technical design for a medium-sized infrastructure with related protection on the basis of (non) functional requirements.

Level 2

Setting up a medium-sized infrastructure that meets the requirements with regard to performance, usability, security and compliance.

Setting up the basic monitoring of the infrastructure.

Compiling and carrying out a test plan for a medium-sized infrastructure in order to evaluate the quality based on the compiled (non)functional design.

Level 2

Incorporate the management of new technological developments concerning the infrastructure.

Implement components of the management processes.

Record the specifications of a management environment with which the quality of the ICT services can be measured, including the receipt and handling of customer requests, and being able to report on the level of services.

Level 3

Analysis of trends on the area of infrastructures and translating this into desired or necessary developments in company infrastructure.

Carry out a requirements-impact or gap analysis for an enterprise infrastructure to chart out (non)functional requirements, needs and/or shortcomings.

Level 3

Provide advice about components of an enterprise infrastructure, including management, protection and privacy aspects in relation to information and reference architectures, innovation, societal and international developments.

Provide advice about the migration to, or choice for a public, private or hybrid cloud.

Level 3

Design components of an enterprise infrastructure while respecting all the requirements in a private, public or hybrid cloud environment.

Design an incident response organisation (CSIRT) and systems in order to be able to adequately respond to incidents of every nature and scale.

Level 3

Design components of an enterprise infrastructure while respecting all the requirements in a private, public or hybrid cloud environment.

Compile components of an environment in which the quality of a safe service provision is monitored centrally.

Compile and carry out a pilot/migration trajectory that includes transfer to management.

Level 3

Set up management processes and carry out a public, hybrid or private cloud-based infrastructure.

Record the specifications of a proactive management environment of a public, hybrid or private cloud infrastructure.